Delete your COPDBuddy account and data
COPDBuddy allows users to request deletion of their account and associated personal data.
How to request account deletion
You can request deletion of your COPDBuddy account in one of the following ways:
In the app:
- Log in to your COPDBuddy account.
- Go to Settings or Privacy settings.
- Select Delete account or Request account deletion.
- Confirm your request.
By email:
- Send an email to privacy@esperity.com from the email address linked to your COPDBuddy account.
- Use the subject line: COPDBuddy account deletion request.
- Include the email address associated with your account.
What data will be deleted
When your request is processed, we will delete or anonymize personal data associated with your COPDBuddy account, including account information, profile information, health-related entries, questionnaires, documents uploaded through the app, care team information, calendar entries, goals, and app-related user content, where applicable.
Data we may retain
We may retain limited information where required for legal, regulatory, security, fraud prevention, dispute resolution, or compliance purposes. Any retained data will be kept only for as long as necessary for those purposes.
Processing time
We aim to process account deletion requests within 30 days after verifying the request.
Need help?
For questions about account deletion or privacy, contact us at: privacy@esperity.com.
